To prevent personal information (such as your name or phone number) from being played and to ensure that clients do not pay credits for a call that is not an actual consultation. The system treats a voicemail as an answered call.

How do I disable my voicemail? #

With most mobile providers, voicemail can be disabled directly through your carrier’s voicemail settings. This is usually done by:

• Calling your voicemail number and following the instructions, or
• Using your mobile provider’s app or online account settings

If you are unable to disable voicemail using these options, please contact your mobile provider’s customer support or consult their website for detailed instructions specific to your carrier.

What happens if my voicemail remains active? #

• Clients may unintentionally pay credits
• Your privacy may be at risk
• This can lead to dissatisfied clients

For these reasons, it is strongly recommended to disable your voicemail.