A chat consultation is a full-fledged consultation via chat, where you help your clients directly and efficiently within the platform. Because the client pays per minute, it is important to communicate clearly, concisely, and efficiently.

Activation #

• Go to your account and navigate to Settings → Services.
• Activate the “Chat” option by switching the button to green.
• Once this function is enabled, a “Chat” button will appear on your profile.

Starting a chat #

When a client wants to start a chat, you will receive an immediate notification. You have 120 seconds to accept the request. After acceptance, the chat consultation starts automatically.